Ecom Bi | All-in-One E-commerce Management Tool India

Ecom BI

Faster Growth

For every business that has entered the world of e-commerce, it is must for them to have a proper order management system while scaling their business.

We at RMP ERP

Reduce repetitive task.
Minimize the man power.
Maximize Primary focus of Ecom BI lies on order management system.
Ecommerce maximizing your operational efficiency by performing the repetitive tasks involved in processing the orders on daily basis at scale.

Ecom BI

Payment Reconciliation

Navigating e-commerce finances is simplified with our comprehensive payment reconciliation tools. Stay updated with timely payment receipts, dive deep into item- level reconciliations, and maintain clarity with outstanding payment and claims reports. Should any discrepancies arise, our integrated ticket management system ensures quick and efficient resolution, keeping your financial landscape transparent and hassle-free.

1) Payment Receive Reports

1. Streamlined Cash Flow Analysis: Instantly monitor and assess incoming revenue, providing a real-time snapshot of financial health.

2. Informed Marketing Decisions: Recognize high-transacting customers or popular payment methods to fine-tune marketing campaigns.

3. Accuracy in Financial Reporting: Ensure all payments received match with orders placed, enhancing financial integrity.

4. Efficient Refund Management: Easily identify and process valid refund requests by matching against received payments.

2) Payment Reconciliation At Order Item Level

1. Enhanced Order Accuracy: Ensure each product sold matches the monetary transaction, minimizing discrepancies.

2. Swift Discrepancy Detection: Identify and address mismatches quickly, leading to efficient problem resolution.

3. Improved Customer Trust: By ensuring accurate billing for every item, enhance customer satisfaction and trust.

4. Optimized Inventory Management: Cross-check item-level transactions with inventory changes for seamless stock management.

3) Payment Outstanding Reports

1. Effective Debt Recovery: Monitor and proactively chase pending payments, maintaining a healthy cash flow.

2. Risk Minimization: Identify potentially risky clients or transactions by keeping an eye on recurring payment delays.

3. Tailored Customer Engagement: Engage with customers based on their payment patterns, potentially offering flexible payment options or incentives.

4. Strategic Business Planning: Forecast sales and operational strategies using insights from outstanding payments.

4) Claims Outstanding Reports

1. Transparent Claim Status: Provide customers with clear insights into the status and details of their claims.

2. Financial Risk Management: Recognize and prepare for potential financial hits from outstanding claims.

3. Process Enhancement: Identify common reasons for claims and refine the e-commerce process to reduce future occurrences.

4. Stakeholder Trust: Regularly update all stakeholders about pending claims, ensuring transparent business operations.

5) Ticket Management For All Payment Issues.

1. Efficient Problem Resolution: Centralize all payment-related issues for swift and effective resolution.

2. Improved Customer Experience: Address payment concerns promptly, ensuring customer satisfaction and repeat business.

3. Insightful Data Collection: Use ticket data to identify recurring payment glitches, refining the payment gateway or system.

4. Enhanced Team Collaboration: Centralized ticket management facilitates better communication and collaboration among finance and customer support teams.